Revision date: September 22, 2021

Simple Lab OÜ, hereinafter referred to as,, would like to thank you for your interest in the offered services and remind you that protection of your personal data is very important to us. We pay special attention to the security and privacy of data collected and processed when using the, service.

This Privacy Policy is an integral part of the Term of Use, available at

Capitalized terms not otherwise defined in this Privacy Policy shall have the meaning attributed to them in the Terms of Use.

1. Overview

This Privacy Policy will help you better understand how we may collect, process, disclose, store, and transfer your personal information when you visit our Websites or use our Services. If we change our privacy practices, we may update this Privacy Policy. If any changes are significant, we will send you a notification regarding such change to your Account email. This Privacy Policy applies to all User’s personal data that we and/or our partners and affiliates receive during provision of Services to that User, as well as in the course of our fulfillment of any other agreements or contracts for the purpose of provision of Services to the User.

The Services may only be used if the User fully and unconditionally agrees with this Privacy Policy; otherwise, the User must refrain from any use of the Services. We do not collect any information about the Users viewing this Privacy Policy.

This Privacy Policy is only applicable to the Services. We have no control over and are not responsible for any third-party websites where the User may be redirected via the links available on the Website. When you leave our website, we encourage you to read the privacy policy of every website you visit.

2. What we collect and how we collect

Personal data is any information that relates to an identified or identifiable individual that we can use to identify, locate or contact you, along with other associated information. It also includes other information that may be associated with your personal information and can include information about how you engage with our Services (e.g. mobile device information or IP address).
We collect several types of personal data, including without limitation:

  • First name and last name
  • Email address
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Usage Data

a. Information about a mobile device. The Services collect data about the Users’ mobile devices, such as mobile device model, operating system version, unique device IDs, mobile network data and mobile phone number. In addition, the device ID and mobile phone number can be linked to the User’s account.

b. Geolocation information. The Services support the feature of determining the geographic location of the User’s mobile device, allows us to receive information about the User’s actual location including the GPS data sent by the mobile device.

c. Information about performed transactions. When a payment is made the Services collect the data on the place, time and amount of the transactions, the type of payment method, if any, and other information related to the performance of the above transactions.

d. Information that we collect automatically on our Website. We collect information when you visit our Webiste, use our apps or engage with our emails or ads. We use cookies and other similar tracking technologies on our Website and when providing our Services. For more information about how we use these technologies please see our Cookies Policy

We rely upon several legal grounds to enable our use of your personal data. We use personal data to facilitate the business relationships we have with our Users, to comply with our financial regulatory and other legal obligations, and to pursue our legitimate business interest.

Generally, we do not verify the accuracy of personal data provided by the User and do not monitor their ability to operate. We assume that the User has provided accurate and sufficient personal data during the registration of the Account and keeps this information up to date.

We reserve the right to require the User to confirm the data specified during the sign-up and request supporting documents (in particular, IDs) at any time. Late submission or failure to provide such documents may be treated as the provision of false information leading to subsequent closure of the Account.

If the User’s data specified in the documents provided by the User does not correspond to the data specified during the registration of the Account and if the data specified during the sign-up does not allow to identify the User, we are entitled to deny your access to the Account.

3. Why we collect and process your personal data

We carefully analyze what types of information we require to provide our Services, and we try to limit the information we collect to what we really need. Where possible, we delete or anonymize this information when we no longer need it.

We collect User data for the purposes of:

  • technical control of the Services as well as the analysis and improvement of the Services;
  • informing the Users about the services provided by, and products offered through the Services;
  • marketing;
  • other purposes specified in this Privacy Policy.

We may use the User’s personal data for the following purposes:

  • Identification of the User for the purpose of entering into and fulfillment of agreements between you and us;
  • Communication with the User, including for the purpose of sending notices, requests and information regarding use of the Services and provision of the Services, and processing of requests and applications submitted by the User;
  • Improving the quality of the Services, convenience of its use, development of new Services and features;
  • Conducting statistical and other studies based on depersonalized data.

4. How we protect your personal data

We keep the Users’ personal data and protect it using the same degree of care that we use to protect our own confidential information (in any event, applying no less than reasonable effort to protect confidential information).

The User’s personal data shall be kept fully confidential except for the cases of voluntary submission of the information by the User for public access by the unlimited number of persons.

We ensure confidentiality of personal data provided by the User and take necessary and sufficient organizational and technical measures to protect the User’s personal data from unauthorized or accidental access, destruction, modification, blocking, copying, distribution, and other illegal actions of third parties.

The safety of the use of Services also depends on the User’s compliance with the recommendations available on the Website. The User shall keep account details such as username and password in secret from third parties. The User shall immediately notify us of any suspected unauthorized use of his or her account.

Following our recommendations by the User ensures the maximum security of the data provided to the Service and mitigates possible risks during performance of any transactions using bank details.

5. How we disclose your personal data

We do not sell or rent personal data to marketers of unaffiliated third parties. We share your personal data with the trusted entities as outlined below.

We may disclose the User’s personal data to third parties specified herein in the following cases:

  • The User has given his or her consent to such actions;
  • Our affiliates, which may only use your personal information for the purposes described in this Privacy Policy;
  • Our vendors and service providers who use your personal information to provide services to us and are required to protect it;
  • The disclosure is permitted or required by law, including to law enforcement agencies, regulators and courts;
  • In order to ensure the possibility to protect our rights and legitimate interests or third parties in cases where the User violates the Terms of Use, the law and regulations.

We may transfer aggregated depersonalized data of the Users to our partners (for example for the purpose of statistical and other studies).

6. International transfers, is based in Estonia and has affiliates and service providers around the world. Your personal data may be transferred to other countries which may not have similar data privacy laws. However, in case of international/cross-border transfer of the Users’ personal data we always take measures to comply with applicable laws and this Privacy Policy by entering into agreements that will guarantee that data recipients will ensure the appropriate degree of data protection.

7. Your rights over personal information

We believe that you should be able to access and control your personal data no matter where you live. Depending on how you use our Services, you may have the right to request access to, correct, amend, delete, port to another service provider, restrict, or object to certain uses of your personal information (for example, direct marketing).

If you want to change (update, amend) the provided personal data or a part of it, you may at any time send changed/updated information to the User Support Center

The Users may also remove the personal data they have provided for a particular account by submitting a request to the User Support Center. Removal of this information will result in inability to use the Service by the Company

8. How to contact us

If you have any questions, comments or complaints about this Privacy Policy, or if you would like to help exercising your privacy rights, please contact us as follows:

Address: Simple Lab OÜ

Harju maakond, Tallinn, Kesklinna linnaosa,
Tartu mnt 2-9, 10145

Email: [email protected]